Have a question regarding your at home kit?

Find your answers below!

How does this treatment work?

Our treatment uses water immersion electrical conductivity and neuronal stimulation to get your damaged nerves to fire again. Using water immersion ensures that every neuron and nerve in the foot and lower leg are activated. During the first couple weeks you may feel little to no sensations during the treatment. Typically around the two week mark patients will start to feel sensation and tingling during the treatment. Once this sensation starts to be felt, the nerves are regenerating. Next the feet and lower leg are wrapped in a power Photobiomodulation unit which delivers multiple wavelengths of healing infrared light and this stimulates mitochondria activation to help your nerves regrow and increase circulation by helping to regrow new blood vessels that feed your nerves and tissues. The combination of these two therapies together is what produces the long term healing effects that we have seen with 1000's of our patients. Our goal is to heal the damaged nerves and restore vital circulation.

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How do I set up my at home treatment?

Easy!

  1. Make sure you have set up and completed your initial virtual consultation.

  2. Simply unpack your at home treatment kit.

  3. Read and follow all instructions.

  4. Set up your electro-submersion station in a comfortable setting.

  5. Fill up the two chambers approximately half full with warm water.

  6. Place 1/4 cup of Epsom salt in each chamber if available. This recommendation is in the additional tips.

  7. Place one electrode pad in each chamber. Install battery and turn on TENS unit to only #1.

  8. Slowly turn up the intensity of the TENS unit until you can feel tingling in your feet.

  9. Once at a comfortable tingling, keep feet in the water for 30 minutes.

  10. Once completed dry your feet, and wrap them in the provided photobiomodulaiton therapy device. Keep feet wrapped in the therapy device for 30 minutes.

  11. Once completed perform foot rehab exercises and suggested lymphatic drainage techniques.

  12. For best possible results follow additional suggestions for at home treatment.

  13. Perform treatments every evening for a period of two weeks.

  14. Schedule and complete your 2 week follow up.

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My tens unit isn’t turning on?

  1. Make sure the battery has been placed correctly in the unit.

  2. Ensure the lead is firmly placed in the correct side of the unit.

  3. Only use the dial associated with the side of the unit where the lead is plugged in.

  4. Test the water with your hands. In some cases of neuropathy the patient may not be able to perceive the tingling for the first few days to 2 weeks. In this case do not go above setting 6 on the dial.

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My Photobiomodulation unit isn’t turning on?

  1. Ensure all connections are firmly seated.

  2. Press the on button for no more than a second.

  3. If the lights start to blink, unplug the unit and plug back in, then depress the on button only once.

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How soon should I see results?

Most patients will see results immediately having a tingling effect in their feet. Other patients it may take a couple treatments and in severe cases up to two weeks before tingling will be perceivable with the treatment. Once tingling can be perceived with the treatments, you will begin to feel changes in your feet outside of the treatment. This should start with a slight buzzing or tingling sensation that may come and go, or last all day. In some cases you may begin to feel an aching or burning in the feet. This sensation is your nerves working backwards from the damage of the neuropathy. The typical progression of neuropathy goes from a tingling buzzing sensation, to a more burning fiery pain, to partial and then full numbness. Once treatment begins patients should start to experience these same sensations but in reverse.

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I am experiencing pain and burning in my feet after the treatments

Most patients will see results immediately having a tingling effect in their feet. Other patients it may take a couple treatments and in severe cases up to two weeks before tingling will be perceivable with the treatment. Once tingling can be perceived with the treatments, you will begin to feel changes in your feet outside of the treatment. This should start with a slight buzzing or tingling sensation that may come and go, or last all day. In some cases you may begin to feel an aching or burning in the feet. This sensation is your nerves working backwards from the damage of the neuropathy. The typical progression of neuropathy goes from a tingling buzzing sensation, to a more burning fiery pain, to partial and then full numbness. Once treatment begins patients should start to experience these same sensations but in reverse.

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Will I be able to get off my medication once the treatment is successful?

Our goal is to help you safely get off your medications for neuropathy. This treatment is designed to actually regrow your nerves and the blood vessels that feed them. Restoring circulation and feeling to the damaged areas. Our goal is to help you safely get off your medications for neuropathy. We will work with you and your prescribing physician when the time is right to decrease and hopefully eventually eliminate drugs like gabapentin and Neurontin.

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Still can't find the answer to your question? Click below to contact our support team! Also see our Video Tutorials below for additional support.

VIDEO TUTORIAL FOR WATER IMMERSION SET UP

VIDEO TUTORIAL FOR TENS UNIT OPERATION

VIDEO TUTORIAL FOR PHOTOBIOMODULATION

VIDEO TUTORIAL FOR FOOT REHABILITATION

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